FAQ

 

 

 

 

What is a bubbler?

Bubblers can come in many shapes, sizes, colors, and designs.  Overall, bubblers are hand held glass pipes that have one or more chambers inside, that contain water.  The smoke must pass through the water before leaving the bubbler.  This additional step helps to filter out harmful substances and can also add a cooling moisture to the smoke.  

Bongs are usually larger than bubblers (hard to hold with one hand) and require the user to pull the bowl out before the smoke is released.  Most bubblers require no sliding of the glass in order to receive the smoke.  The user can simply modify how hard they are pulling the air through the bubbler in order to change the amount of smoke that is drawn.

Why is there a carb on your bubbler products?

Carbs provide more airflow throughout the bubbler and make it possible for the user to easily control the smoke without having to ‘release it’ by removing the bowl.  The carb is usually plugged with one finger and that finger is removed when the user is ready for the smoke. 

Carbs help make the bubbler a one step process and our carbs are in the middle of the bubbler so left and right handed find our bubblers easy to use.

What if I am left (or right) handed?

Some bubblers are easier to use depending on if you are left (or right) handed.  Our bubblers have the carb on the back and it’s just as easy to reach if you are left or right handed. 

How thick are your bubblers?

Every bubbler is 3mm thick.  This thickness makes for a durable product that will last for years to come if handled with care. 

How do I clean my bubbler?

Cleaning your MediBubbler is very easy and will take you less than 5 minutes.  All you need is rubbing alcohol and salt to clean your glassware.  Visit our blog post on cleaning your glass pipes for more information. 

How often do I need to change the water?

We recommend that you change the water in your bubbler after four bowls.  Changing the water does vary from person to person because everybody uses their bubbler differently.  Overall, after four full bowls, your water will need to be refreshed back to a sparkling clean. 

How often do I need to clean the bowl?

We recommend that you clean the bowl after 12 or more full bowls.  Cleaning your bowl will vary from person to person because everybody uses their bubbler differently.  Overall, after twelve full bowls, your bowl will need to be cleaned back to crystal clear. 

How often do I need to replace the brass filters?

It’s a good idea to replace your filter every time you clean your bowl. 

Cleaning your bowl will vary from person to person because everybody uses their bubbler differently.  Overall, after twelve full bowls, your bowl will need to be cleaned back to crystal clear. 

Do smokers have increased nutritional needs?

Smokers do have increased nutritional needs.  You can visit our blog post (Nutritional Needs of Smokers) to learn a little more and we always suggest that you do your own research on the subject as well. 

How can I get a hold of you?

Please share your comments or questions at our Contact Us page.  We appreciate and welcome any feedback you have.  Please share your MediBubbler product reviews, industry news, customer feedback, social media support, press release, and everything else we aren’t mentioning.  

Do you sell or trade any of my information?

Your information is secure and is not shared with anyone or anything.  We are a privately held company with the philosophy of “Do unto others as you would have them do unto you.”  MediBubbler does not save or distribute any information that you chose to share. 

How long does it take for my order to ship out?

Orders placed will be shipped within 24 hours Monday through Friday and within 48 hours on Saturday and Sunday.  Please consider United States holidays when expecting your Medibubbler.

Do you offer discreet packaging?

Every bubbler is shipped in a white label bag that includes the shipping label and a fragile sticker.  If you would like us to make your shipping package even more discreet than that, please let us know when placing your order. 

What is your return policy?

We offer a 30-day money back guarantee if your item is not broken or used.  Any return/exchange must be unused and in the “new” condition that we sent it to you in.  You cannot use the product in any way before returning/exchanging it because that will void our return policy.  

If you would like additional information about a product before making a decision to purchase, please reach out to us Contact Us.  We have a team of friendly, experienced, and very knowledgeable Customer Service experts who are ready to help you find the perfect piece for your needs.

Do you offer a warranty?

As you know, glass can be very fragile.  We offer a 30-day money back guarantee if your product is unused.  After the 30 days, you will be responsible for your glass piece.  We manufacture our products to withstand the test of time and if taken care of, your bubbler will last you years to come.  Please enjoy responsibly.

How old do I have to be to place an order with MediBubbler?

You need to be 18 years or older to visit our website and to place an order with MediBubbler.